Why government agencies benefit from transforming legacySeptember 16, 2015
Many government agencies are still bound to legacy systems. Systems that hold them back, make it difficult for them to embrace new technologies. At the same time, their COBOL specialist is reaching the retirement age and they find it very hard to find younger developers that master this knowledge.
While times are changing, governments are forced to be more customer-focused and service-oriented. The demand has changed. Customers expect to be able to access their information and request service online 24/7.
Whereas in commercial organizations cost is the major driver for change, in government organizations improving customer services is the number one reason for moving away from the mainframe onto a Windows-based native.net environment.
“The standard based system and the development architecture enables us to support our mission: provide essential services to all active employees and retirees well into the future.” Retirement System of the City of Detroit.
Enhancing customer service may be the main benefit for these government organizations but it is certainly not the only one. Migrating the mainframe and transforming legacy applications also brings them:
- significant cost savings
- increased flexibility
- a stable, reliable, upgradeable system platform
- the ability to rapidly respond to changes in laws and regulations
Many government agencies and educational institutions have already taken the legacy transformation path and it worked out well for them.