Based in the Netherlands: Junior Services Consultant

The position of Junior Services Consultant involves providing technical support to Asysco ’s customers. This technical support is primarily investigating and answering questions and enhancement requests relating to the usage of Asysco ’s Development Studio IDE, which is used to develop .NET runtime applications, and Asysco ’s Control Center used for administration and operations of the customer’s runtime environments. The Junior Services Consultant reports to the Asysco Global Services Manager and is supported by Asysco ’s product development team. The Junior Services Consultant works from Asysco ‘s Coevorden office and occasionally visits Asysco ‘s European customers.

The Position

As a Junior Services Consultant, you will:

  • provide technical support to Asysco ’s customers, through investigating reported runtime incidents and answering questions raised by customers about Asysco ’s development, administration, and operations products.
  • deliver training and presentations both internally and to Asysco ‘s customers either onsite at the customer, or at the annual Asysco Technology Conference.
  • maintain Asysco ‘s product release environments.
  • maintain technical details and contact details of customers.
  • write technical articles for sharing directly with customers, or in addition to the knowledge base.

Your Profile

To fill the position of Junior Services Consultant we expect you to:

  • have an aptitude for IT and some experience in programming.
  • preferably possess knowledge of C#, PowerShell, and SQL Server.
  • possess customer service skills and good communicative abilities, both written and verbally.
  • have a good command of the English language.
  • reside within commutable distance to Coevorden.

Highly Preferred Skills

Asysco’s Core Competencies

As an employee of Asysco you are deeply interested in technology, and troubleshooting, with the perseverance to not give up. You can work individually as well as in a team. You possess good problem-solving skills, have a strong customer focus, and work by strong ethics and values.

Have strong customer focus

Be able to stand alone

Have strong perseverance

Possess good problem solving skills

Have (and work by) strong ethics and values


Our offer

Working at Asysco is characterized by working in the latest technology, a high-paced environment, with highly dedicated and ambitious teams. An environment in which you are part of an organization having high esteem in the IT modernization arena and an organization that is known and respected for its know-how, expertise, and innovative character. Good relations and collaboration with Microsoft’s R&D department are proof of the fact that Asysco has been a frontrunner in the .NET world from the beginning, for over 40 years now. Our ‘Partner status’ with Microsoft, Oracle, AWS, and others also illustrates this.

In this environment of a continuously developing and growing global organization, we offer you a challenging position as Junior Services Consultant, with room for growth. The Junior Services Consultant role is the first step to a Consultancy role, in which technical support is provided at the customer’s site throughout Europe. However, the role of Junior Services Consultant could also be the first step to another role within our organization. To elaborate more on the growth opportunities of this role, you can read the testimonials of our colleagues Gert Katerbarg and Robbin Steffens, who have also been Junior Services Consultant in the past.

We offer a full-time job, a good salary, competing benefits and internal training. Are you interested in taking the next step in your career?

Below the job experience of Robbin Steffens as former Asysco IT Services Support Consultant:

I started working for Asysco in January of 2015. Previously, I had done a few jobs that were in customer support as well, but I quickly found that this was something different. Although there are guidelines and helpfiles present, most of the incidents that I worked on required troubleshooting and finding solutions. As someone who enjoys finding and solving issues, I greatly enjoyed my time as IT Services Support Consultant. One great aspect of the role is that you are able to communicate with customers a lot, and in some cases it allowed me to travel to the customer in order to assist with issues they may have had. As IT Services Consultant, you also get to work with people from other departments, such as R&D, and learn more about the product that you (and the customer) are working with. You get a glimpse of many different business applications and programming languages, and I feel that it made me a better developer as well. I strongly recommend the role and I look forward to working with you!”

 

Application

Interested in this position? Please fill out the application form below (please don’t forget to attach your resume).

For additional information about this position you can contact our office at:
+31 (0)524 515386 or send an email to hrm@asysco.com, before May 31st, 2021.